Warranty & Guarantee

At Wrapped Wishes Woo, we stand behind the quality of our products and want you to feel confident with every purchase.

✓ 100% Satisfaction Guarantee

Your happiness means everything to us. If you are not fully satisfied with your order, contact us within 30 days of delivery and we’ll make it right — whether that means a replacement, exchange, or refund.

✓ Product Warranty

• Necklaces & Jewelry are covered by a 90-day warranty against manufacturing defects.
• If your item arrives damaged, defective, or different from what you ordered, we will replace it at no cost.
• Normal wear and tear, accidental damage, or misuse are not covered under warranty.

✓ Easy Returns & Replacements

• Reach out to our support team at wrappedwisheswoo@gmail.com with your order number and a brief description of the issue.
• We may request photos for quicker processing.
• Once approved, you’ll receive instructions for your replacement or return.

✓ Lifetime Promise of Care

We believe jewelry carries memories. That’s why we promise to always offer affordable repair or replacement solutions even beyond the warranty period.